Privacy Policy

Gauri Suits & Jewel ("we", "our", or "us") is dedicated to safeguarding your personal data and upholding your digital privacy. This policy outlines how we gather, utilize, store, and shield your information when visiting or purchasing from our online atelier.

1. Information We Collect

• Personal Identity: Your full name, email address, telephone contact, billing and physical shipping addresses.
• Transactional Information: Payment method chosen, order summary, tracking details, and purchase history. Note: We do NOT store credit/debit card numbers or bank credentials on our servers; payments are processed securely via PCI-DSS Level 1 compliant Stripe.
• Technical & Session Data: IP address, device specifications, browser environment, geographical region, and browsing behavior to personalize your tailoring experience.

2. How We Utilize Your Data

• To process and fulfill orders, courier dispatches, and provide live WhatsApp/SMS transit updates.
• To manage customer accounts, provide VIP bespoke styling consultations, and process legitimate returns.
• To deliver exclusive seasonal festive catalogues, private trunk show invites, and promotional coupon privileges (with your consent, easily opt-out anytime).
• To identify and prevent fraudulent transactions, chargebacks, or unauthorized access.

3. Data Security & Storage

We implement 256-bit SSL encryption, tokenized authentication, secure database credential vaults, and strict access governance. Your information is never sold, leased, or monetized to any external third parties.

4. Your Privacy Rights

Under prevailing Australian and global data privacy frameworks, you have the full entitlement to access, rectify, or request erasure of your personal data records held by us. Contact our Data Protection Officer at privacy@gaurisuits.com.